PRIVACY STATEMENT

PRIVACY POLICY

Effective Date: 7 December 2024

Marihi is committed to protecting your personal information and ensuring compliance with privacy laws in New Zealand. This Privacy Statement outlines how we collect, use, and protect your data in connection with our ecommerce store.

1. Information We Collect

1.1 Personal Information:

Name, email address, and shipping address.

Billing details (e.g., credit or debit card information) collected through secure third-party payment processors.

1.2 Automatically Collected Information:

IP address, browser type, device type, and usage data (via cookies and analytics tools).

1.3 Order Information:

Details of the products you purchase, including order history and preferences.

1.4 Communication Data:

Messages or inquiries sent via our contact forms, emails, or other communication channels.

2. How We Use Your Information

Your data is used for the following purposes:

To process and deliver your orders.
To respond to inquiries or provide customer support.
To improve our website, store functionality, and overall user experience.
To send updates, promotional offers, and other relevant communications (if you have opted in).
To comply with legal obligations and prevent fraudulent transactions.

3. Payment Processing

Payments made through our store are processed securely using Stripe. We do not store or have access to your full payment details. Stripe handles payment processing in accordance with PCI-DSS (Payment Card Industry Data Security Standards). For more information, please refer to Stripe's Privacy Policy: https://stripe.com/privacy.

4. Cookies and Tracking Technologies

Our website is built using the Wix platform, which employs cookies and tracking technologies to provide essential store functionality, improve user experience, and analyse site traffic. These cookies may include:

4.1 Types of Cookies Used:

Essential Cookies: Necessary for the ecommerce store to function, such as enabling secure checkout and maintaining your shopping cart.
Analytics Cookies: Collect data about site usage, such as pages visited and time spent on the site, to help us improve performance.
Functional Cookies: Enable enhanced features, like saving user preferences or remembering previous interactions.

4.2 Third-Party Tracking:

Wix integrates tools such as Google Analytics and other embedded third-party services that may collect additional data about your interactions with the website.

4.3 Managing Cookies:

You can manage or disable cookies through your browser settings. Note that disabling certain cookies may impact the functionality of the store.

For more details about Wix’s use of cookies, please visit their Privacy and Cookies Policy: https://www.wix.com/about/privacy.

5. Data Sharing

We may share your data with:

Third-party service providers (e.g., Wix for website hosting, Stripe for payment processing).
Legal authorities, if required by law.

We do not sell your personal data to third parties.

6. Data Retention

We retain your data only for as long as necessary to fulfil the purposes outlined in this statement or as required by law. For example, we retain order information for tax and accounting purposes.

7. Your Rights

Access or request corrections to your personal information.
Request deletion of your personal data where applicable.

To exercise your rights, please contact us at hello@marihi.nz.

8. Data Security

We implement industry-standard measures to protect your data, including encryption, secure servers, and regular security assessments. Payment data is processed securely by Stripe and is not stored on our servers.

9. Updates to This Privacy Statement

We may update this Privacy Statement from time to time. Changes will be posted on this page with an updated effective date.

By using our website and store, you agree to this Privacy Statement. Please review it regularly for updates